Frequently Asked Questions | Lead Concepts

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Frequently Asked Questions

Have Questions? We have an answer!

When it comes to leads, we’ve got you covered. And when it comes to answering your questions, we can get you covered there, too. Check out our most frequently asked questions by our clients below. If you need help right now, give us a call and one of our experts will be glad to assist you. 800.283.0187

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Agents and Brokers FAQs


With over 30 years in service, the team members at Lead Concepts have gained the expertise and skill to personally guide your business through the process of lead generation. Give us your ideas, and we will turn them into leads. Lead Concepts will handle the work of generating interested customers; your job is to turn our leads into sales. For more information on our lead generation, contact us today.

Working with the client to choose the right option for them can be challenging, but Final Expense Insurance can improve the quality of life of seniors should they choose to buy it. When meeting with a client who shows an interest in Final Expense Insurance, it is important to practice interpersonal skills, establish yourself as a professional, and maintain integrity. Visit our article “Why and How You Should Educate Your Clients on Final Expense Insurance” for more information. For Lead Concepts Final Expense Leads, contact us.

Medicare can be a tricky subject to discuss with clients. Parts of these policies may be confusing or unclear for the average person, which is why it is important that the agent is fully informed on these topics. Being able to explain the costs and benefits of each policy to a client, as well as making suggestions based on the client’s financial and medical situation, is crucial in the process of making a sale. Honesty and integrity are the cornerstones of a good business relationship with your clients and will help you build your repertoire as an agent. For exclusive Medicare leads, contact Lead Concepts.

Both Final Expense and Pre-need insurance can include emotional topics for clients and their families. It is important to approach these subjects carefully and keep the client’s best interests in mind. Preneed insurance can be a great option for clients if they do not want their family to handle funeral planning during an emotional time. However, Final Expense Insurance has less variability, and allows the family to have more control over the money they put into the plan. For Pre-need and/or Final Expense Leads, contact Lead Concepts.

Senior clients will typically be the most interested in an annuity plan. In most cases, annuities can significantly improve the quality-of-life of senior clients who are concerned about outliving their savings. Like other life insurance policies, annuities can be customized with riders based on the client’s needs. Annuities should be suggested based on the client’s financial situation, health, and age. Explaining the concept of an annuity in simple terms, and clarifying the fine print, will make a significant positive difference in an agent’s relationship with their client. For exclusive annuity leads, contact Lead Concepts.

Many factors in a person’s life affect which life insurance policy would benefit them the most. A client’s marital status, level of debt, whether they have dependents, and age should be considered when helping them choose a plan. Life insurance is particularly customizable for each person, so including the option to add riders to a plan can increase its usefulness for your client. Life insurance policies can include anything from mortgage protection to pre-need insurance. For more information on life insurance, contact Lead Concepts.

A DSNP is a healthcare plan created for people who are dually eligible for both Medicaid and Medicare. Since managing both plans can be confusing for some, Medicare Advantage introduced a way to conveniently coordinate them in a type of plan called a Dual-eligible Special Needs Plan (DSNP). These plans are not available in every state, and the customer must choose a plan based on their Medicaid eligibility. The five different types of DSNP’s include Dual Eligible Subset, Dual Eligible Subset Medicare Zero Cost Sharing, All-Dual, Full-Benefit, and Medicare Zero Cost Sharing. For more information on DSNP’s, contact Lead Concepts.

Lead Concepts currently generates leads for Medicare and mortgage protection, final expense and burial, funeral home and preneed, and annuity insurance. However, we are beginning to generate seminar and agent recruiting leads as well. Lead Concepts’ goal is to provide direct mail leads for all company types. For more information on insurance leads, contact us

Converting your collected leads into sales is the most important part of the lead generation process. You can employ certain tactics such as being customer-friendly and responding in a timely manner to easily convert leads into sales. Having a plan in place before beginning the lead generation process can be helpful. For example, you could choose to contact your leads immediately after they respond or assign each salesperson a specific category of leads. For more information on lead generation and sales, contact Lead Concepts.

Although technology has progressed significantly over the past 10 years, direct mail continues to be the leading form of lead generation when it comes to customer preference and response rates. However, new lead generation strategies have emerged such as email and social media ads, which have also proved to be effective in some cases. It is important for each business to consider all forms of lead generation and experiment to find which strategy works best for them. For more information on lead generation, contact us.

As a company that specializes in lead generation, lead exclusivity is extremely important to us and our clients. This means we do not share our leads with other companies. Not only does exclusivity create a trusting relationship between us and the client, but it also ensures a higher-quality product and more valuable leads for your business. For more information on lead exclusivity, contact Lead Concepts today.

Yes, some states may require certain notations on direct mail advertisements. However, there are also federal laws regarding direct mail marketing and the privacy that accompanies it. Additionally, cooperating with the United States Postal Service may require you to follow other regulations. Companies like Lead Concepts are experts on these state and government regulations. For more information, contact us.

Lead Concepts can help you overcome low response rates. By analyzing your client base and directly targeting those who are most likely to buy from you, and helping you pick the best template and design, we can ensure customer satisfaction. Additionally, we do not over-sell. Lead Concepts is passionate about integrity, and we promise to tell you the truth about your predicted response rates. For more information on response rates and leads, contact Lead Concepts.

General FAQs


Lead generation is the process of attracting interested customers to a certain business or product through certain marketing strategies. What separates lead generation from advertisement is the customer response. Many times, the mode of advertisement will be interactive in some way. A potential customer interacting with a lead generation strategy signals to the business that they are interested in the product. To learn more about lead generation, contact us or read our article “How Can I Begin Generating Leads?

Each mailer is quoted per the mailing specifications for that mail piece. Contact us today to get a customized quote.

Yes, we can translate into any language.

No, we do not. You are the exclusive owner of your leads. Once your mailer is sent and leads come back, they will not be sold to anyone else.

Yes, we do. Contact us to learn more.

We have many different types of mailers from tri-fold letters to self sealing bi-fold cards for many industries. We specialize in insurance leads ranging from Final Expense, Agent Recruiting, Open Enrollment, and many more but, we also work with other customers like real estate agents, non-profit organizations, retail stores, contractors and others..

Sure, contact us for artwork specifications depending on your project.

Once the mailer is paid for and mailed, it takes about 3 weeks to get responses.

If you are not sure what your state requirements are, please contact us to find out. Many states have strict regulations on what may or may not be printed on certain types of mailers. It is ultimately your responsibility to ensure that your mailing meets standard regulations. Our staff is up to date on all necessary mandates and always ready to help.

Yes! We offer full color printing – Beautiful CMYK color printing done in house. Not only that but we also have multiple colored paper choices.

RIGHT HERE!

Physical Address:
1909 Hereford Dr.
Irving, Texas 75038

Phone: 800.283.0187

Fax: 800-238-0140

Local Fax: 817-421-5903

Monday through Thursday: 8:30 AM – 5:30 PM CST
Friday: 8:30 AM – 4:30 PM CST

Our Terms and Conditions can be found here.

People receive junk mail every day, so it is important to stand out among the competition. Design is extremely important to consider when you choose to utilize direct mail as a lead generation strategy. Lead Concepts recommends using our available eye-catching colors and interesting fonts that will cater to your purpose and audience. We will also include any submitted branding artwork on your direct mail. For more information on Lead Concepts’ direct mail design, contact us.


Agent speaking to clients

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Can’t find the answer you’re looking for? Reach out to one of our lead experts today to see how we can address your question? Call us at 800.283.0187 or contact us here.

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